Cache of job #13534259

Job Title

Customer Service/Sales Support

Employer

Matrix Recruitment

Location

Wicklow; Wexford, Carlow

Description

MATRIX RECRUITMENT is currently recruiting for a CUSTOMER SERVICE/SALES SUPPORT. Location: CO. CARLOW. This is a Temporary job. The Customer Service/Sales Support will be responsible for processing orders and updating the CRM (Salesforce). You will be mainly dealing with customers on the phone and by email. Forwarding quotations and updating customers on delivery times etc. You will also work with the internal production team and warehouse staff to ensure good customer service. Your new job. RESPONSIBILITIES: Primary responsibility for providing Customer Service to Laboratory Chemicals customers – providing quotations, tenders, updating CRM & order processing. Updating Production and Warehouse teams on schedules and customer requirements. Account and Sales pipeline Management – Development of existing accounts and prospecting for new accounts. Processing of internal paperwork (Alcohol Certificates and Product Costing Sheets ( PCS)) Co-ordinating with Purchasing and Accounts on invoicing and raw materials. Qualifications: Professional Qualification. Science background would be an advantage. Excellent organisational skills with strong attention to detail and good time management. Excellent communications skills (written and oral. Previous B2B customer service experience. Previous CRM experience, i.e. Salesforce. Previous Accounts System Order Process experience, i.e. Intact. Excellent telephone manner. Apply for this job now or get in touch with Carol on 059 9139070. Matrix Recruitment Group is committed to providing a professional service where all CV's are kept confidential and will not be submitted to any clients without candidate’s knowledge or consent. This job originally appeared on RecruitIreland.com.

Date Added

2776 days ago

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